WHAT DRIVES US
The Whaley Foodservice Difference
Our corporate headquarters is strategically located in Lexington, South Carolina. Whaley Foodservice provides service throughout Virginia, North Carolina, South Carolina, Georgia, Florida, Tennessee, Alabama, Kentucky, Washington DC and parts of Maryland. Our technicians are factory trained and CFESA certified, so you can be sure you will receive high-quality workmanship on your equipment repairs. Whaley Foodservice offers 24-hour service, 7 days a week so you are never without someone to help in an emergency. Our trucks are stocked with the most commonly used parts for most equipment repairs to get you back up and running quickly.
Our Mission
The Whaley Promise
Whaley Foodservice industry leadership is built on three key service pillars:
Availability
We are committed to providing the best in industry response times to ensure we are there when you need us and you do not experience extended downtime of your equipment.
Speed
Our customers’ uptime defines us.
Reliability
Integrity is at the core of everything we do.
The Whaley Team – Proud, Experienced and Dedicated
We are a company dedicated to keeping our foodservice customers up and running and proudly doing so. Our team members stay with us, developing expertise and sharing it with the customers we serve.
Topnotch Service Technicians
Whaley technicians are the best in the business – savvy, certified, professional, and reliable.
Customer Care That Cares
Our Customer Care team is there every step of the way to help. Our knowledgeable staff “gets it,” researching and responding to parts questions quickly and efficiently.
About Us
Our experienced technicians ensure that our customers are served with the highest quality work.
Our goal, as dedicated service partners for our customers, is to eliminate downtime and lost revenue with proactive solutions that help you run a more profitable business.
Some of the advantages to doing business with Whaley are:
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100% Self-performing
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Digital records of service and purchases to help you
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Years of experience in every department
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Wide coverage area – large inventory
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Factory-Authorized warranty service for most manufacturers
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Factory trained and certified technicians
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24 hour service available
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CFESA Certified Company
Our History
Whaley Foodservice first opened its doors in 1944 as Whaley Electrical Service, providing service on major electrical equipment like printing presses, rock quarry crushers and conveyors, and automated car washes.
With acquired electrical control expertise to support these types of applications, it was easy for our technicians to troubleshoot and repair electrical restaurant equipment, which dominated the early industry landscape.
As the fast food restaurant industry exploded in the 1960s, food equipment repair service became essential to maintaining a thriving business. As demand for these services developed, Whaley Foodservice stepped up to the plate to become one of the first food service equipment repair companies of its kind in the Southeast.
Prior to the dramatic surge in demand, Whaley Foodservice had already developed expertise in service and a significant spare parts inventory by supporting the “Mom and Pop" restaurant community throughout the 1950s. This early development propelled the company into an unchallenged leadership position as the chain restaurant boom began.
By 1990, the total focus of the company shifted to accommodate the unrelenting demand for food service equipment repair. In recognition of our total dedication to this industry, our name was revised to Whaley Foodservice Repairs.
In 2016, Whaley Foodservice was acquired by PT Holdings, but continues to operate under its existing brand and leadership. With over 70 years in the food service industry, we are proud to be one of the largest commercial food equipment service companies in the United States.
We look forward to continuing to serve our customers as we expand our operations throughout the Southeast.