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Customer Testimonials

What Customers Say About Whaley Parts & Supply

“I have been in the restaurant business for about 27 years. I just wanted to drop a note your way to let you know that your parts department does a fantastic job. I have never been disappointed in their response to my needs or questions. I repair about 80% of my equipment myself and it is a pleasure to get the right parts on time and with a great attitude!”
- Eddie G., Eddie’s Place Restaurant

 "I am writing to you in regards to the excellent customer service that we received from you recently. While trying to get the stove in our center back up and running, we had heard from other companies that the parts we needed to make this happen were no longer available. You not only found us the parts that we needed to successfully get the oven working (and we have done so), but you really did go above and beyond the call of duty to assist us. Your standard of excellence is a credit to both you and Whaley.”
- Lisa F., Kannapolis Church of God

 “WOW!!! That was fast. I don’t think there was even one minute between the time I sent that to you and the time you responded. We get great customer service from you every time and I just want you to know that it is very much appreciated. I wish all of our vendor reps were as efficient as you are.”
- Janis M., Fort Dodge Correctional Facility

 “Since we have started doing business with your company you have done an extremely impeccable job for us. Responses to our parts needs are fast and correct. You have seasoned parts techs, which is invaluable in today’s market.”
- Mark W., TWC Services

 “I just wanted to take a few seconds to commend the performance of your sales representative. Since the onset of our business relationship, the caliber of his service has been nothing short of superb. He is quick, efficient, and has gone beyond his expected parameters to fulfill any specific request or answer any last minute inquiry I might have. It is because of him that we are sincerely happy with your company. We have set Whaley as a preferred vendor for all our kitchen equipment needs. You should be proud to have him as part of your team.”
- Ed Z., Biltmore Hotel